SERVICE TEAM
Click on one of the people below to find out more information.
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- AJ
- Chevrolet Service Manager
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- 715-241-6409
AJ has the wonderful perspective of looking back on a couple decades of membership on the Kocourek team. He's also a second generation Kocourek veteran, following in his father's footsteps. AJ thoroughly enjoys his role as Service Manager at Kocourek Chevrolet. It's the first location on which the Kocourek name was placed years ago and there's a real sense of pride in being the flagship of the Kocourek fleet. It carries a real sense of responsibility because it has the longest reputation to maintain. Getting to the top is sometimes less difficult than staying on top, but Kocourek continues to lead the way. A service department is only as good as the professionals who do the work, and AJ has put together a team that's well-known and respected.
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- Greg
- Chevrolet Service Advisor
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- 715-241-6407
Greg didn't go on to become the scientist he thought he might like to be as a young guy full of plans and dreams. He has, however, become proficient at social science - the art of interacting with the driving public, especially at times when there may be apprehension. Unless a guest drives in for routine maintenance, there may be question marks attached to the need for a visit. A Service Advisor, like Greg, is an important ambassador for making a guest feel comfortable and confident that, whatever the situation, this team will take care of it and wheels will be turning again soon. Greg learned about employment opportunities and made his application at the Kocourek website. You might like to consider that as well, if and when the notion of moving up or moving on occurs.Â
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- Molly
- Chevrolet Service Advisor
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- 715-241-6410
People look to Molly for answers. All sorts of people. Certainly, guests who drive into the Kocourek Chevrolet service department depend on her for answers. "How long might this take?" "Can you explain what's going to be done?" "I have to get back to work, can I utilize your courtesy shuttle?" Those are questions asked of Kocourek Service Advisors each and every day. Answers are immediate and complete. But Molly is often approached for advice and perspective by fellow team members as well. The reason is simple. When you've been on the job over thirty years, chances are you've seen and done it all. The experience of time is priceless. Team members with Molly's know-how are too. Thanks, Molly.
  EMAIL ME
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- Eric
- Subaru Service Manager
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- 715-870-2025
Every day is another step toward Eric's goals: to be part of America's top service department, leading the way in Customer Satisfaction Index. As a Service Manager, he understands the value of teamwork. He's involved in another team, too: he's the father of six boys! If you can help manage a team like that, you can probably do just about anything! Eric thoroughly enjoys his daily interaction with service guests and other members of the Subaru service team. Sometimes it's fast-paced and demanding, but Kocourek professionals like Eric, who value working together, are trained to handle every challenge. He remembers well the words of Vince Lombardi: "Winning isn't everything, it's the only thing" and he's very much aware that, when guests receive a memorable service experience, everyone wins.
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- Jordan
- Subaru Service Advisor
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- 715-870-2027
Remember the Maytag Repair Man on television years ago? He sat around pouting because he didn't have anything to do. Now, we're not going to suggest that Subaru Service Advisors are bored by any stretch of the imagination, but Subarus are so dependable that the word 'maintenance' is used much more often than 'repair' by those whose job it is to welcome guests and their vehicles at Kocourek Subaru.  For either task, people like Jordan are ready with everything you need to know. One final note: not many of us were able to match the exact dreams we had for our future, but in answering 'What did you want to be when you grew up?" Jordan replied "happy".  He made it! Congratulations! And let's note that he provides the same positive feeling for each guest who leaves Kocourek Subaru Service.
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- Sean
- Subaru Service Advisor
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- 715-870-2026
It might be a bit of a stretch to say Sean is fulfilling some of what he envisioned for himself as a kid, but, even though he didn't become the firefighter he imagined, he's still in the capacity to help people, especially at times when they might feel their most vulnerable - their vehicle needs some TLC and they're worried about it. Kocourek Service Advisors are the front line at times like that, trained to put everything in a perspective guests can understand, walking them through what's necessary and what's next. Automotive service done right is a big deal that requires true professionals. That's Sean!
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- Alex
- Subaru Service Advisor
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- 715-870-2049
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- Grant
- Ford Service Manager
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- 715-393-4807
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- Jerald
- Nissan-Kia Service Advisor
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- 715-298-5427
Y'know when you have a real true friend? When that friend gives you a heads-up on a job and a place that turns out to seem like it was made for you - that it was all destined to come together. That's how Jerald discovered Kocourek: a friend working here told him about the opportunities. That was a few years ago. Today, as a Service Advisor at Kocourek Nissan-Kia, Jerald has come to know and understand the automotive industry in a way that's both technical and personal. He's one of the first people guests meet when needing service or maintenance, so his job is to set the wheels in motion. In the process, he gets to know guests in ways that develop trust and confidence. Working with managers and service technicians, repairs are made and vital maintenance completed. It's what being on a winning team is all about.
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- Melissa
- Nissan Kia Service Advisor
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- 715-298-5426
The Kocourek team of Service Advisors is one of our most effective. They are a welcoming front porch at a time when guests can be their most vulnerable. If it's just for routine maintenance……fine; but if you have a concern about your vehicle's performance, the first face you see should be professional and reassuring. Melissa fits perfectly. Plus, she races motocross so that tells you she's good at handling challenges and navigating any terrain. We asked her what two words best describe her. She responded with: honest and compassionate. That tells you: 1) she's definitely both of those, plus 2) modest. Need service? You'll find this smiling face at Kocourek Nissan Kia.
EMAIL ME
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- John
- Nissan Kia Service Advisor
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- 715-298-5430
