I Love Kocourek

    

Welcome to the Kocourek review page. At Kocourek we pride ourselves on delivering an uncompromised experience to our guests in our Sales, Service, and Parts departments as well as throughout the entire dealership. It is our hope that we have exceeded your expectations. Your feedback about your experience at our dealership is very important to us and our future Kocourek family members. 

Your review allows us the opportunity to reward our outstanding staff members as well as identify areas of improvement. Please take a moment to leave a review about your experience by clicking one of the icons below representing four reputable and highly viewed review sites. 

Thank you, 
The Kocourek Team

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All around, Kocourek Service and Dealerships are excellent. Rarely does on find customer service that exceeds all expectations, but somehow Kocourek nails it. I highly recommend both their sales and service.

Subaru: My Experience with Subaru Kocourek, was time well spent, working with Dane! He helped me in a way, that I was able to find just the vehicle I wanted. I'm very pleased and happy with the people at the company who were able to step in and be able to contribute with what was going on! Thanks, So much! I love my Vehicle.

Nissan I Kia: I like and trust the service department. As a widow who does not know a lot about cars, trust is really a big plus. Thank you.

Chevrolet: Doug, Brian and Marc provided excellent service in finding me the perfect fit for a new vehicle, equipping me with the knowledge to use the features of the vehicle, and taking the stress out of the "business" side of purchasing a new vehicle; all the while treating me like family. I would gladly recommend using Kocourek Chevrolet for your next vehicle purchase!

Imports: Pete's team is outstanding. I had a great customer experience & love driving my 2017 Volkswagen Jetta!!

Ford Lincoln: Overall, I had a great experience buying my first truck. Billy was very helpful with finding the truck that was right for me. He pulled up a number of trucks to the front of the building to check out and test drive. We ultimately found one online and then went out back to see it. Billy was friendly and engaging throughout the entire process.

Subaru: My fiancé and I bought our very first truck from Kocourek in Wausau. Michael Curtis helped us find the perfect truck for our family and helped us every step of the way, from the time we walked in the door to the time we drove away with our new addition. We couldn't be happier with the service and friendliness of everyone there.

Nissan I Kia: Gavin our salesman, Tony the sales manager, Lance the business manager were very professional, pleasant and comfortable to work with. They made the experience of car buying easy. Will definitely go back. Thanks guys!

Imports: Chen Lor was absolutely amazing, great costumer service from the minute I arrived until the minute I left. Definitely going back to have my vehicle service!!

Chevrolet: It was an excellent experience purchasing my truck. I dealt with Jill and Marc, and both provided a very positive customer experience. I would, without hesitation recommend giving Kocourek Chevrolet a try for your next vehicle purchase.

Ford Lincoln: Best car buying experience of my life! Nick, a newer salesman there who worked with us was excellent. Scott, the business manager was great in getting us the financing and completing the deal. They both made of us feel like valued customers and besides loving the car we wanted, they made the decision to buy it even easier! The whole place just smacks of friendly and concerned customer service! Wow!! We drove up from Wisconsin Rapids and highly recommend this awesome dealership!!

Subaru: I had the best experience at Kocourek, working with Brett Milbradt in sales. All questions were answered clearly and honestly, the staff was knowledgeable, helpful, and friendly, and the process was laid out very clearly. The facility itself was clean, comfortable, and well-maintained. I was able to drive off the lot with my new Impreza, with 100% confidence in my decision. I would absolutely recommend working with Kocourek Subaru, and specifically Brett. Happy to be a part of the Subaru family!

Nissan I Kia: Dustin, Tony and Lance were awesome!! They answered my all of questions without a feeling of being rushed or pressured. I would look to Kocourek Nissan/Kia when I purchase my next vehicle.

Ford Lincoln: Were great to deal with and offered the lowest prices for the truck. Great sales team all around and focused on the customer. Couldn't have asked for a better experience.

Chevrolet: Excellent service always friendly. I drive from Stevens Point because they always take care of the problems that other places can't. Jeff the manager said we can take care of it no problem. A J and Molly always there to listen and look for answers great job everyone.

Imports: Can't speak too highly of the service I received last week because of a steering issue with my Audi All-Road. As a longtime customer, I have always found this to be true: excellent, timely, helpful, courteous. Special thanks to Mike W. for his intervention on my behalf - Thanks Mike!

Nissan I Kia: The service was outstanding. DJ our salesman definitely went the extra mile to find the car I wanted and help get the deal done. John was very helpful in going through the car's features with me. Love my new Murano!

Chevrolet: Extremely happy with the purchasing experience at Kocourek. All of our questions were answered and we did not feel any pressure from the sales staff. We feel a fair price was agreed upon and all the accessories and warranty options were explained well. We'd have no issue recommending Kocourek to friends or family.

Subaru: Came in knowing what we wanted and Travis helped us narrow it down to which package worked best for us. Got an Impreza 5-Door. And love it. Very nice. Friendly. Not your stereotypical pushy car sales atmosphere. Really appreciated that.

Ford Lincoln: What an awesome experience we had at Kocourek. First of all, the ease in selecting and ordering my Dream Vehicle was refreshingly quick and fun. The day my husband and I went to pick up my new Navigator was exciting and so educational. I had watched the videos that were sent to us concerning all the new high tech features I had never used before or used in that way. Our instructor was patient and very thorough. He made sure I understood what aspect he was showing me before we continued, which was so reassuring and helpful to me as I would be mostly driving by myself or with my little precious granddaughters in my new Navigator. Jimmy and I were so thrilled with the remarkable care and thoroughness we were shown at Kocourek Ford Lincoln. You won't go wrong buying a vehicle at Kocourek in Wausau Wisconsin. Thank You So Much.

Nissan I Kia: Couldn't ask for a nicer bunch of people, from the service people to the sales staff. You all do an excellent job. Keep up the great work. we are on our third KIA car and loved and still love them. My hats off to the guys in service, have yet to have any complaints...Thanks again and again

Imports: Adam was great at Volkswagen! The whole process of leasing our new vehicle was so simple. We won't buy a car anywhere else!

Subaru: Best service department. Brought my car in to have something checked and they were able to accommodate me immediately (I'm from out of town). They also took care of a recall and I was on my way a happy Subaru owner. Exceptional experience. Will definitely return.

Imports: Made car shopping easy from start to finish... Listened to what I wanted and found me a car I love

Chevrolet: Awesome experience again. Bought one truck just under 3 years ago and was treated very well by Mike W. Came back in this weekend again and was treated very well again by Mike to talk about trade in. Well because of him I'll be getting another one! Wouldn't go anywhere else and will definitely go back again for more future purchases. Treat me and my wife so well every time we go there. Thanks Mike W!!!

Ford Lincoln: I worked with Don Newton on a 2015 F-150 and my experience was wonderful. Don was very knowledgeable about the vehicle and showed me all I needed to know, I would highly recommend doing business with Kocourek and I will be back!




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