I Love Kocourek

 

Welcome to the new "I Love Kocourek" review page. At Kocourek we pride ourselves on delivering an uncompromised experience to our guests in our Sales, Service, and Parts departments as well as throughout the entire dealership. It is our hope that we have exceeded your expectations. Your feedback about your experience at our dealership is very important to us and our future Kocourek family members.

Your review allows us the opportunity to reward our outstanding staff members as well as identify areas of improvement. Please take a moment to leave a review about your experience by clicking one of the icons below representing four reputable and highly viewed review sites.

Thank you, 

The Kocourek Team



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 FORD Debra B. 5/20/15 Jenny Maerz
Jenny Maerz was awesome! Found this car on line, called and she invited us down to test drive it. Car looked to be in perfect condition with only 21,000 miles on it, and it drove like a dream. Within three hours we owned it. Unfortunately, 2-1/2 months later on a warm day we turned on the A/C for the first time and it didn't work. Fortunately, their service department was as awesome as Jenny and they took care of it. Everyone asks where we found the car and I tell them. High marks for sales and servicing!!!
   
 FORD Heidi 5/17/15Gregg Schjoth
Awesome and friendly service!! Gregg was a huge help and patiently answered all my questions. He shown me vehicles he knew I'd be comfortable with driving and was as particular as I was in what I was looking for. Thanks you again!
  
 FORD Brian H. 4/29/15 Shawn Keepers
Great Dealer Experience! Kocourek Ford would be closed on a Saturday afternoon. I'll go then to avoid dealers and look at their inventory without being bothered....so I thought. Kocourek was open til 5:00 PM on Saturdays...Shawn Keepers was the dealer who approached me. Shawn was very courteous, personable and he was NOT pushy. I was very comfortable working with Shawn and would recommend him to be your Dealer of Choice should you ever visit Kocourek Ford in Wausau, WI. Shawn took the time to explore every opportunity available to him to get me the vehicle that I was looking for. Shawn was very knowledgeable and managed to ease my 'pain' in going through the buying process. Kocourek Ford is fortunate to have Shawn on their team. He's a young man with a bright future ahead of him. Ask for Shawn! The rest of the Kocourek Team was very courteous and helpful and went out of their way to ensure that I left there with a favorable positive experience. They have my future business!
   
 NISSAN KIA Ken & Sue D. 4/19/15 Al Spindler & Tom Thorson
just want to say I am extremely impressed with Al Spindler at Kocourek Kia. we weren't even serious about a new vehicle when we stopped to see what's available. after talking with Al for a bit, we went home feeling comfortable and knew we were buying now. no pressure, very knowledgeable, and he was able to answer all questions. upon delivery, al spent time going over every option, and made sure we were comfortable with our new ride. ask for Al if you are in the market for a vehicle. tom in finance was very helpful also. again, no high pressure sales tactics. thanks guys
   
 CHEVY Andrea W. 4/6/15 Charlie Cornele & Marc Levy
We had a great experience finding the right vehicle for us while working with Charlie. We walked into the dealership not really knowing what direction we wanted to go, and walked out with a Traverse that I believe will be perfect for us. Marc also made signing all of the paperwork enjoyable. My husband and I both have said that these were people that we could see be "real-life" friends with. Yes, they were there to do a job, but they both seemed to have our best interests in mind. Brian was also extremely patient while explaining all of the electronic aspects to this vehicle to someone who is not the most tech-savvy person. ;) Overall, we were very pleased with the service we received from these 3 gentlemen, and would happily refer any of our friends and/or family to them. We even kept all 3 of them there past their scheduled hours, with no complaints. All of your hard work was very much appreciated!! Oh, and if anyone is questioning the one-star markdown in the "Facilities" category, it is only because of the blazing sun roasting us while at Charlie's desk that afternoon. Some blinds would be a wonderful investment. :) Other than that, the dealership was clean and welcoming.
   
 FORD Jodi N. 4/6/15 Gregg Schjoth
Gregg was great!! Through the purchase of my new Edge, Gregg from Kocourek Ford truly helped us have the best experience we could. We had a tough thought in mind and he and the rest of Kocourek helped us achieve our goal. We are beyond happy and would recommend them and Gregg to anyone!!
   
 FORD Cody N. 3/9/15 Shawn Keepers
Great buying experience. I purchased a 2013 Ford Explorer limited from kocurec ford in wausau wi. Shawn keepers the team were amazing to deal with!! I got a great trade on my vehicle and they made everything I wanted happen. I left with my new explorer and felt like they genuinely had my best interest in mind. Overall a great buying experience!! I have had terrible experience with a lot of dealers in the past and they where nothing like the others. Even sent me away with a full tank of gas and demo of all the ford sync technology that I would have been complete lost trying to figure out on my own.
   
 NISSAN KIA Alesha R. 2/25/15 Derek Morgison
Just wanted to say that I had an amazing experience with my 4 year old. The children's area with cartoons and toys was awesome. I will definitely be coming back.
            Thank you.
   
 IMPORTS Caleb Bahler 1/30/15 Roxanna Kempainnen, Greg Jirschele, Carey Harder
           
We had an exceptional experience at Kocourek Wausau Imports. Everyone from the sales lady to the sales manager to the service technician was extremely helpful. They kept in touch by phone in a timely manner, and we are very happy with the used Honda Civic that we purchased off the lot. The sales manager was friendly and personable, as well as the finance guy. They even put the car up on a hoist in the service garage so I could check out the underside and frame for rust, etc. I would recommend this location based on our experience.
           
   
 IMPORTS PJ & Jackie Dahm Adam Byers- Sales, Carey Harder - Manager, Greg Jirschele - Finance
 Hi Adam! Just wanted to take a minute to say thank you! This was by far the best car buying experience we have had! You, Carey and Greg were all wonderful. We have been die hard gm customers (we have never even owned a non gm vehicle until now!) our whole lives and have purchased several gm cars and trucks from different dealerships and have never had a experience nice enough for me to feel the need to write an email of thanks and we have never recommended a salesperson to friends or family. However, we told our family and friends in Wausau about you three and what a great experience we had and will be telling everyone else we know back here in the U.P. too! We were very impressed that even tho it was past 5:00 on a Saturday when we were ready to leave, you took the time to show us the features of the car and answer questions when it would have been easy for you to ship us out on our way. Even tho we have a Vw dealership a half hour from home, we will definitely make the 4hr trip down for all of our maintenance! Btw, The manual and extra key for the Malibu will be in the mail tomorrow! Thanks again! Pj & Jackie Dahm
   
CHEVY Kyrie from Wausau - 07/28/14 Kurt Koskey - Finance, Jeff Keller - Used Car Manager, Brian Brofka - Sales  
Just got a 2010 Chevy Aveo. I was in need of a vehicle ASAP for a job and I was on a tight budget. Kurt, Brain and Jeff all went above and beyond to make sure I got what I wanted and needed. I am so happy with my car and so glad I had these guys to help me out. Thanks! 
   
FORD Tom from Wausau - 07/28/14 Pete Roth - Sales 
We recently purchased a new F-150 from Pete at Kocourek.  The sales transaction was timely, professional, and very efficient.  A great experience. 
   
IMPORTS Ryan from Wausau - 07/26/14Adam Beyers - Sales 
Adam Beyers was great! He found us a TDI Jetta that we just love! 
   
CHEVY Jeff from Wausau - 07/25/14 Terry Schuett - Sales 
Great experience working with Terry on buying my new Silverado. Would definitely recommend to anyone
   
CHEVY Jeff from Wausau - 07/25/14Marc Levy - Finance 
I had an excellent experience working with Marc on the purchase of my new Silverado. Fast and simple finance process. 
   
FORD John from Nekoosa - 07/24/14 Pete Roth - Sales 
           

My wife and I purchased a 2014 Ford Escape. We have been shopping around for about 2 months, during this time we visited a local dealership and we were not to impressed. My daughter had purchased a used vehicle from Kocourek Ford in Wausau.  I gave them a call and spoke to Pete Roth, we set up an appointment for about 4 days later.  Pete sent me information prior to my appointment.  We were both greeted very professionally and took a test drive. Upon completion Pete provided information about any questions we had. The sales and maintenance departments were also available. At no time did we feel pressured.... hard to believe. I would highly recommend the team at Kocourek Ford to anyone that might be interested in purchasing a vehicle.

           
   
IMPORTS Laurie from Stevens Point - 07/22/14 Adam Byers - Sales 
I received great customer service from Sales Consultant Adam Byers .  Not only was he friendly but very knowledgeable about cars-I stopped in just to look at prices and ended up buying a 2014 Hyundai Sonata at a great price. The thing that impressed me most was the patience Adam had with all of my questions. He answered all of my questions and even took time to explain everything from the radio to bluetooth for my phone. I will not hesitate to refer all of my friends to Kocourek and will definitely tell them to ask for Adam Byers.  Fist time I've had such great service when buying a car.  Thanks again! 
   
IMPORTS Jean from Wausau - 07/21/14 Adam Krueger - Sales 
           

My husband and I had an awesome experience working with Adam Krueger! I am super impressed with Kocourek overall. Professional, caring, and nice. Adam served his country in the military and now brings respect and honor into the car biz. Well done! 

           
   
CHEVY Tim from Weston - 07/18/14 Mike Wasmundt - Sales 
           

it was nice to deal with a sales person like Mike Wasmundt. He was a great help getting me the truck I wanted. 

           
   
CHEVY Jen from Wausau - 07/17/14 Mike Wasmundt - Sales 
Gave Mike a call Monday morning with a challenge to find me a car that day before the 0% interest was done. While he had none there what I was looking for, met with him at 12:30 and a little while later he found the perfect car for me. Next morning, they picked it up and brought it to Kocourek and Mike and team got it all ready for me by that afternoon. It's beautiful!  
   
FORD Brandon - 07/16/14 Scott Murphy - Sales 
Great to deal with. Scott went out of his way to find me the truck that I wanted.
   
SUBARU Tiffany - 07/16/14 Sean Hlad - Sales 
           

Sean did a fantastic job answering my questions and working with me. I love my new car. Thank you Sean! 

           
   
FORD Molly from Merrill - 07/15/14 Don Newton - Sales 
           

Don Newton and the Kocourek Ford Team did a great job finding the exact car we were searching for. Great experience and excellent customer service! 

           
   
FORD Julee from Antigo - 07/15/14 Erin Celing - Sales
           

A young inexperienced salesperson nearly had us leave, but we were very fortunate to have Erin C. work with us.  Erin was simply fantastic!!!  It goes to show that every sale is important and when it is your son's first car, how sweet to know she was so helpful and caring.  Erin is a gem and Ford is lucky to have her!!! 

           
   
CHEVY Kim & Tony from Mosinee - 07/15/14 Marc Levy - Finance 
           

Had a wonderful experience working with Marc on leasing our Chevy Equinox.  He went the extra mile finding us additional rebates which helped to lower our monthly payment. He was wonderful explaining all the details regarding leasing versus buying a new vehicle.  The process was very pleasant!! 

           
   
CHEVY Kim from Mosinee - 07/15/14Terry Schuett - Sales 
           

Wonderful experience working with Terry on the car buying experience.  We felt absolutely no pressure to buy. He explained the features very well. I would highly recommended Kocourek Chevy to anyone!!

           
   
FORDLarry from Gleason - 07/14/14 Pete Roth - Sales 
           

Kocourek Ford is a very friendly and professional dealership. From the time the door was opened for us till the time we left the Kocourek staff made us very comfortable during our visit. Pete Roth listen to our needs and found the 2015 F 250. Pete did an excellent and we would recommend him for your next Ford.

           
   
IMPORTS Allen from Stevens Point - 07/07/14Adam Krueger - Sales & Carey Harder - Manager 
I bought my new 2014 Hyundai Sonata on 7-14-14,with little effort because Adam Krueger and Carey Harder are first class acts for customer service. I also have bought several cars from Terry S. over at Kocourek chevy. These guy's rock with customer service. Wish I could say the same about Kocourek Nissan. I only get grief from there people if I want a better deal. So thanks again guy's we will be returning for a car in 2015 for my daughter.
   
FORDMatt from Antigo - 07/05/14Amanda Backlund - Sales
I thoroughly enjoyed my visit to Kocourek. Amanda was absolutely wonderful to work with. I was able to test drive several makes and models to help determine what my next car will be. I'll definitely go back to Kocourek!! Very welcoming and kind staff. Thank you, thank you, thank you!  
   
CHEVYBecky & Matt from Wausau - 07/07/14 Charlie Cornele - Sales & Marc Levy - Finance
We just bought a brand new Traverse and it is the greatest vehicle we could have purchased for our entire family!  We want to thank CHARLIE (and Mark) for the wonderful and exceptional service they provided! Charlie made buying a new car fun for both us and our children.  We look forward to another great experience with Kocourek in the future!  
 
SUBARU Meg & Carl from Arbor Vitae - 07/03/14Jeff Connor - Sales
           

Jeff Connor is an A+ sales rep. He is very knowledgeable about his inventory and really listens to what the customer wants. He is a no pressure guy and doesn't attempt to talk you into something you don't want or need. He spent over 4 hours with us one recent Saturday afternoon, showing us a number of different vehicles and telling us the crappiest roads to test drive on so we'd get the 'real feel' of how the vehicle handled and felt under 'normal' driving conditions in Wisconsin :). When we finally made our decision, he and Luke worked out a deal we were all happy with. We are extremely satisfied with the attention and service we received at Kocourek Subaru in Wausau. 

           
 
NISSAN ¦ KIA  Dennis from Harshaw - 06/30/14 Jim Shilt - Sales
Jim S. was a very professional salesperson.  He did a wonderful job presenting the vehicle to us, helping us arrange financing, working with us to create an equitable trade in for our car, and to make final arrangements to complete the glass coating process on the new vehicle.  This was our first purchase ever of a used car, and Jim assisted us very well throughout the process.
   
NISSAN ¦ KIA Kortni from Merrill - 6/23/14 DJ Satterfield - Sales 
           

DJ Satterfield was lovely to work with. He mentioned he was new to the business, but he handled himself professionally, and was pleasant to talk to. His strong work ethic shines through. I would definitely recommend him for a new or used vehicle. I also appreciated the follow up regarding my vehicle after I purchased it.
           

           
NISSAN ¦ KIA Ron and Barb - 6/21/14  Ted Steebs - Sales 
           

Second car purchased form Mr. Steebs, and he is a pleasure to work with.
           

           
CHEVY Micah - 6/18/14 
           

We were looking for a used car to buy. We ended up here where we were  helped out with the utmost amount of care. When the vehicle that we had bought started to have problems they did not dismiss us, but did everything in their power to help us find a solution. When a solution could not be found they made sure that we were able to find a new vehicle. All the while they were polite, and very helpful. 
           

           
CHEVY Iris from Bancroft - 6/17/14 Brian Brofka - Sales, Kurt Koskey - Finance, Jeff Keller - Used Car Manager 
           

We would like to start by just saying WOW!!!  We'd like to give special thanks to Brian B, Kurt, and Jeff for going above and beyond  and getting us into are new SUV by far the best car buying experience ever. Everyone was very curtious and welcomed us with a smile made us feel very comftable and was an all around phenomenal experience would be coming back down the line for are next vehicle recommending to all friends and family...
           
 

           
           

 

           
NISSAN ¦ KIA Michelle from Weston - 6/14/14 DJ Satterfield - Sales 
After researching online for a used car that fit my budget I went to Kocourek Nissan with a list of cars I wanted to test drive. DJ was there to greet me with a friendly smile and NO HASSLE approach. There was only one car, a 2007 Nissan Versa on my list that was still available. I was nervous because I thought I would have more options. But after test driving, and working with DJ and the team at Kocourek I ended up purchasing the car and driving it home THAT DAY! There were a couple of minor things I was concerned about after having it for a couple days so I contacted DJ and he got me set up with the service department and they fixed everything at no charge. I'm sorry I can't remember everyone's names but every employee I worked with there was beyond amazing. I felt like I was being helped by friends!! The professionalism, courtesy, integrity and genuine care of the whole team was AMAZING! I have been referring you to everyone I know and will continue to go there to service my vehicle as well as for my next car...but in the meantime, I am LOVING my Nissan Versa!!!! Thank you so much DJ and the wonderful team at Kocourek Nissan!!!
           
CHEVY Colleen - 6/14/14  Mike Wasmundt - Sales, Tom Thorson - Finance Manager 
           

This was my 3rd Chevrolet purchase from Mike Wasmundt at Kocourek Chevrolet.  I can't say enough how accommodating, honest, and knowledgeable he is.  He doesn't believe in selling you a vehicle, he assists you in choosing the car that truly fits your needs.  I was unsure about what type of vehicle I wanted and he very patiently went through several cars and SUV's, went on test drives with me and thoroughly explained all my options without any pressure of a sale.  I had decided on the new 2014 Impala LT which I am enjoying immensely! It is everything Mike had promised and more! Brian Yeager educated me on the very technological capabilities and features of the vehicle.  This could have been overwhelming but Brian made things very clear and asked me questions so I could really pair up my new vehicle with my own personal needs.  He made me feel very comfortable when I drove away and assured me that he was only a phone call away if I had any other questions.  Tom Thorson also made my buying experience at Kocourek pleasant and easy.  He had all paperwork prepared and did not hesitate to stay after hours to accommodate my busy life style.  Again, he highlighted all areas of the paperwork confirming what Mike had promised in our conversations regarding leasing, etc.  They make a great team; I would never shop any other dealership.  I especially enjoy knowing that anytime I'm in the area I can stop in for a car wash!  Professional-Accommodating-Service-oriented, that's this Chevy team.
           

           
           

CHEVY 

           
           

Asafa from Greenwood - 6/13/14

           
           

Charlie Cornele - Sales, Marc Levy - Finance 

           
           

A big shout out to Charlie and Marc! You guys have been AWESOME with us and to that we are grateful. We walked in without much expectation and we didn't have our hopes up. From the moment we walked in, you were genuine with us. Even if there was the chance that we would not get the car we wanted and we would walk out empty handed, you didn't give up on us, you didn't judge us, you helped us find a solution, you were real, we saw that you were not being hypocrites with us but really did everything in your power to help us. So thank you for all your help. Thank you for being real and non judgmental, thank you for truly caring! We love our car :)
           

           
FORD ¦ LINCOLN Jacee - 6/12/14Justin Schwartz, David Berumen - Sales, Brent Schwartz - Finance 
           

I came to Kocourek to look at a particular car I found online. When I got there, my mom and I were greeted by Justin who immediately made us feel comfortable there. After assessing my wants and needs in a vehicle, he was able to come up with several options for me to look at. After a few setbacks, he was able to find an amazing car that could fit into my budget. I am so thankful that he took the time to help me find my dream car! I am very happy with the purchase of my 2013 Ford Focus. We came back two days later to pick up my car and were greeted by David. His friendly attitude and enthusiasm made purchasing my first vehicle an awesome experience. I am also thankful for Brent taking the time to explain all of my financial and coverage options with me, since it was my first time buying a vehicle. I learned a lot from him and this experience. I would highly recommend Kocourek Ford and Lincoln to my friends and family.
           

           
SUBARU John and Patti from Stevens Point - 5/8/14 Lindsey Last - Sales  
           

Lindsey was one of the best salesperson we had while looking for a new vehicle. She answered every question we had and showed us when we didn't understand. Her pleasant personality was amazing and she kept in touch with us during the time we were making a decision whether or not to buy this vehicle. Whenever we had a question she had a answer for us. Therefore when we were ready we came back to her. She demonstrated the professionalism we were looking for. Her command of knowledge on this vehicle we were looking at was outstanding. She definitely is an asset to the salesmanship of Kocourek sales team and is the main reason  we decided to buy from you.
           
 

           
IMPORTS Natalie from Wausau - 6/7/14  
           

An excellent place for me to have gotten my first car from. The people there are extremely committed to their job and making sure I had the best experience. Five stars to the wonderful staff!
           
 

           
FORD ¦ LINCOLN Jay from Marathon - 6/6/14 Aaron Will 
           

Aaron knew what he was doing, and gave me options the moment I walked in the door.  He really listened to what I wanted, and quickly provided me with three cars that I was truly interested in, not cars he wanted to sell me off the lot.  He did not lead me in the wrong direction.  This was cool.  He was partnering with me, versus selling me something I could not afford.  He knew the car options in great detail and I felt I was dealing with an expert.  And after I bought the car, and brought in my wife the next day, he showed her how to use the wireless phone, and she's not a quick learn.  He was patient and thorough and gave her the time she needed to learn to use the phone.  I plan to watch this young salesman, and buy my next car from him.
           
 

           
CHEVY Shane from Wausau - 6/5/14Kim Haas - Sales 
           

I have known Mr. Haase for many years, I got the car I wanted for the price I wanted, no issues no haggling, nothing....simply a great experience
           
 

           
FORD ¦ LINCOLNMike - 6/5/14Aaron Will - Sales
           

Had a great experience at Kocourek Ford.  Aaron was very friendly and knowledgeable in helping us find the right vehicle for us.  It was great to go through the process of buying a vehicle without the feelings of being pressured to buy.  Aaron listened to our needs and helped us find the perfect car for us.
           
 

           
NISSAN ¦ KIAJudy from Weston - 6/4/14Ted Steebs- Sales, Chris Hopper - Sales Manager
My hubby recently bought a Jeep from another dealership and the entire process was very frustrating and just a nightmare!  Talking him into helping me buy a vehicle was not easy. Our salesman, Ted Steebs, was totally amazing! From the first moment of browsing on the lot to signing the papers, was a very enjoyable experience. He is extremely knowledgeable and helped us make a very good decision in buying a 2014 Sorento! He also has a fun personality! Chris in finance sealed the deal with his knowledge in warranties, etc. Another great guy that was fun to work with. My hubby was just amazed at how easy and smooth everything went. Thank you Ted and Chris for a wonderful buying experience! 
           
CHEVYArthur from Edgar - 6/4/14 
You guys and girls at dealership are 5-star from sales to finance to service thank you very much. 
           
NISSAN ¦ KIA Dan from Rothschild - 6/3/14  Toby Collar - Sales, Chris Hopper - Sales Manager
We wanted to buy a 2013 Nissan Altima, but the guys at the dealership and Nissan financial took the time to look into our personal story and felt we would do better with a new 2014!  With the rebates and incentives, and warranties, we did do much better.  Both Toby our salesman and Chris in finance worked very hard to make this happen for us.  We are so grateful for their care, professionalism and help.  This dealership has our full confidence, as did the Kocourek Ford dealership previously.  Very happy with our new Nissan Altima!
           
 
FORDKirt From Wausau - 6/3/14Aaron Will - Sales
 I have never really enjoyed the process of buying a new vehicle.  Struggling with a sale person, juggling prices and comparisons, and dealing with the other 'stuff' that no one really likes about the 'average' dealership.  But this time it was different.  Aaron Will made this deal happen in my eyes because he helped me get through the messy parts, and helped me get right to the part that I enjoyed.    There was no game playing.  We went in with a time constraint, listed what we were looking for and Aaron found exactly what we wanted in the price range we could afford.  It was a great no-nonsense experience.
           
 
CHEVYKaren from Plainfield - 6/3/14Brian Brofka - Sales, Mark Levy - Finance Manager
I Absolutely love my new equinox. Our salesman Brian B and our finance guy Mark went through all the paperwork in the process seamlessly.  It was a great experience, me and my husband will definitely buy our next vehicle at Kocourek.
           
CHEVYBradley from Wausau - 6/2/14Brain Brofka - Sales
 I would like to thank Brian B. for giving me the first time buyer program on the 2009 Nissan Versa. I would recommend Kocourek Chevrolet to anyone.
           
IMPORTS Jessalynn from Amherst - 6/2/14  Adam Krueger - Sales
           

Adam Krueger was our sales guy and could not be happier with our purchase.  We came in there knowing what we wanted, for we went to other dealer prior, which was just a waste of time for us.  Adam, helped us with everything we needed to know before buying.  He was willing to answer our questions super fast, and promptly.  We cannot thank him enough for helping us, and me getting the vehicle I really wanted.  Thank you for everything!

           
           
NISSAN ¦ KIA Jordan from Stevens Point - 6/1/14  DJ Satterfield - Sales
I had a great 3 experience working with DJ at Kocourek Nissan Kia. He emailed me promptly when setting up a test drive of a vehicle I found online. Sadly when I got to the dealership for the test drive, the vehicle had just sold that afternoon.  But DJ had another vehicle picked out that was comparable to the one that sold, however I was looking for something different and he was able to take my specification s, look online at the inventory and within minutes had the perfect vehicle pulled up from the Ford dealer. We took it for a test drive and I fell in love with it. He was very patient with explaining the buying process to me as this was my first vehicle purchase. I am so happy with my new vehicle and would highly recommend working with DJ if your shopping for a new vehicle!
           
IMPORTS Brian from Wausau - 6/1/14Josh Lee - Sales
I bought an Elantra. Josh Lee was my salesperson and he was excellent. He knew I was on a time crunch and he got everything done quickly. Very friendly and knowledgeable. I would highly recommend asking for him if I were buying a car.
           
SUBARUDan from Mosinee - 6/1/14Jeff Connor - Sales
Very pleased with Jeff Connor in sales.  His efforts have not only led to us buying a new Subaru but will now be servicing our other car at Kocourek as well.
           
NISSAN ¦ KIA Dan from Schofield - 5/31/14 Toby Collar - Sales, Chris Hopper - Sales Manager
Toby did a wonderful job of answering all of our questions and explaining everything.  Chris did the financing and was wonderful also in taking care of our questions.  Thanks to the two of you.  Dan & Mary 
           
IMPORTSMichael from Wausau - 5/31/14Warren Kaye - Sales
Warren was patient in explaining all of the cars features and it is obvious that he is very knowledgeable about the product. 
           
NISSAN ¦ KIADonna From Wisconsin Rapids - 5/31/14Jim Shilt - Sales
Jim Shilt the salesperson that helped us was the best we have ever experienced.  He spent all the time we needed and then some to work on our deal, and later helped us understand and use some of the advanced features on our car.  We couldn't ask for a more accommodating person.  We will certainly return to Jim the next time we need a new vehicle. 
           
 
CHEVY Brenda from Wausau - 5/28/14 
Thank you to the team for a high quality experience upgrading my truck to better suit our family purpose. My experience was filled with integrity, care, and a collaborative team effort. 
             
SUBARU Katie from Medford - 5/27/14 Ina Rumbaugh - Sales, Luke Babcock - Finance Manager
Thank you for making the car buying process so easy!  Ina was great at helping me find what I was looking for, and Luke was incredibly helpful with the financial end of it.  Thank you Kocourek Subaru!
           
NISSAN ¦ KIATyler from Wausau - 5/23/14Ted Steebs - Sales
Ted, This letter comes as a reaffirmation of my faith and trust in your services, as evidenced by the fact that I have now purchased three vehicles from you in as many years. Because of your affable and dependable nature, I have relied on your expertise and your ability to search for and find the perfect vehicle, according to my expectations. You have yet to disappoint me in this endeavor, and I am very appreciative of this. Buying a car is at best taxing and time-consuming: therefore, having a knowledgeable and honest salesperson is indeed rare. Having the extra bonus of feeling a personal bond with this individual is even more unique. I do not hesitate to tout your praises whenever anyone mentions the ordeal of purchasing a vehicle. I proudly display mine as evidence of my satisfaction. Once again, thank you for your splendid customer service skills, Ted. I am so very grateful that Kocourek introduced me to the perfect fit vehicle.
           
 
NISSAN ¦ KIA Rhonda from Mosinee - 5/23/214Jim Shilt - Sales
Jim S was awesome to work with he was very honest and looked out for my best interests!! I would highly recommend him as a salesman to my friends and family!!
           
NISSAN ¦ KIA Kathleen from Catawaba - 5/23/14 Jim Shilt - Sales 
Jim and the entire dealership were very helpful and friendly they were great at explaining everything to me it was a joyful experience will buy from you again
           
 
SUBARU Michael from Rhinelander - 5/21/14Sean Hlad - Sales, Luke Babcock - Finance Manager
Luke Babcock and Sean Hlad made my first new car purchase a great experience. They did whatever they could to make sure I got to drive away in my vehicle. They stayed open past hours and made sure I had a wonderful experience. I would DEFINITELY buy from Kocourek Subaru again.
           
 
CHEVY Laurissa from Weston - 5/19/14Mike Wasmundt - Sales
I'm a 20 year old working/college student who travels 60 miles or more four days a week to go back and forth to school. Truly my Chevy Blazer wasn't doing the job for me financially. So I went to the dealership where my parents had gotten there vehicle in hopes of finding a nice used car to use this next fall. I happened to run into Mike Wasmundt. We talked and he told me he would keep his eyes out for something. Then he asked if I had ever thought of doing a lease. I looked back at him thinking "yeah right... college student, working part-time, and going to school full-time... that equals no money". After more discussion, and crunching numbers, he presented my dad and I an offer that would be comfortable to my financial needs. Mike went out of his way to explain things thoroughly with me, making sure he kept everything in the open, didn't rush me, and made sure I was comfortable with my decision. Today after working with Mike Wasmundt, Tom Thorson, and Brian Yeager, I am now officially a leaser of a 2014 Chevy Cruze, and I couldn't be happier with the choice I made.
           
 
CHEVY Penney from Weston - 5/19/14Mike Wasmundt - Sales
A little over two years ago, I bought a brand new 2012 Chevy Cruze. Our salesman was Mike Wasmundt, and he took tremendous care of us. I'm not an electronic or tech person so many times throughout the two years I have gone back up to Mike, to ask many questions, and was always met with a smile and he was willing to help. Any time I go for an oil change, he remembers our names even after two years, and that's amazing to me. It was my first brand new car, and Mike put my mind at ease. If you are ever looking for a car, please stop in and say hi to Mike Wasmundt. He will take care of your needs and go above and beyond, in fact, just the other day our daughter's vehicle went out, and who do you think we took her to? That's right Mike Wasmundt! Today she is a proud owner of a new 2014 Chevy Cruze. We'll continue to use this dealership as well as highly recommend it to others searching for a new or used vehicle. Thanks Mike for everything!
           
 
NISSAN ¦ KIA Jim from Stevens Point - 5/19/14 
Business office fails to disclose fees, rates and purchase agreement.  Watch out for slick sales tricks by business office and financing.  Very poor service after the sale.  Does Koucerek only post good reviews?
                                - 
Thank you for your feedback and since this was the first time we had heard of this issue we appreciate you reaching out to us so that we were able to take steps to correct this part of the process.  I apologize again for the confusion and as we discussed prior to you picking up your vehicle we have made specific process changes to address any potentially similar issues.  I appreciate your continued concern and am grateful for the opportunity to improve our guests' experiences with us while buying and servicing their vehicles.   Feel free to contact me anytime. - Sincerely, Chris Hopper - Sales Manager, Kocourek Nissan ¦ Kia
           
SUBARUMatt from Wausau - 5/16/14 Ina Rumbaugh - Sales 
Ina was very helpful with helping me buy my Subaru Crosstrek. She was very knowledgeable and had answers to all of my questions. I love my Crosstrek and couldn't be more happier. Thank you Ina!
           
FORD ¦ LINCOLN Carla from Woodruff - 5/12/14 Doug Espeland, David Berumen - Sales, Cody Heath - Finance
I recently purchased a used car at Kocourek and want to thank everyone who worked with me and my husband to make this sale happen. We chose to travel 70 miles to this lot as they seemed to have a huge selection of what we were looking for. Thanks to Doug, Cody and Dave for all your help. We will definitely return when we are ready for our next vehicle upgrade.
           
 
SUBARU Christina from Wausau - 5/12/14Jeff Connor - Sales, Cabel Davis - Service 
Thank you to the crew that made our family (including our dog) feel welcome at Subaru in Wausau. We were very impressed with Jeff, our salesman, and his friendly nature. When we had concerns, even after we took our new vehicle home, Jeff and Cabel took a look and provided us with excellent service! We love our new car and feel confident with our decision!! Thank you!!
           
 
IMPORTS Diane from Wausau - 5/11/14Warren Kaye - Sales
This was the first time purchasing a car from a dealer and solo. I liked the fact sheets on pricing with no haggling and the friendly employees. They did a wonderful job and I hope to do business with them in the future.
           
 
NISSAN ¦ KIAAndrea from Wausau - 5/6/14Toby Collar - Sales
Kocourek was the first dealership I visited when looking for a vehicle.  This was my first car purchase on my own and I wasn't sure exactly what I was looking for.  Toby did an excellent job of making the experience fun and encouraging me to test drive multiple different vehicles to get a feel for what I wanted in a car.  I never felt pressured to make a decision.  After visiting a couple of other dealerships and having the completely opposite experience (Think super high pressure and every slimy car salesman trick in the book) I returned to Kocourek where Toby helped pick up my search.  He didn't let me settle and once we found my new car, we both knew it was a perfect fit.  I just want to say that Toby made my car buying experience everything it should be: fun and enjoyable with no pressure to make a decision.  I will definitely recommend Kocourek (and Toby in particular) to everyone I know.  Thanks again for the amazing customer service!
           
 
NISSAN ¦ KIAAlex from Wausau- 5/5/14Toby Collar - Sales
My friend had bought a new car from your dealership and brought me there to shop for cars and I was sold when Toby showed me the new Nissan Sentra. He was very helpful and fun to work with. Thanks again
           
 
NISSAN ¦ KIA Riley from Wausau - 5/5/14Toby Collar - Sales
I worked with Toby to get my new car and he was a great salesman to work with, laid back, easy to talk with, helpful and knew what he was talking about, came and picked me and my children up so we could drive our new car home from the dealership. Was training a new employee at the time as well and was very patient with and doing a great job teaching him. Thanks!
           
 
NISSAN ¦ KIA Arlene from Wittenberg - 5/4/14Jim Shilt - Sales
I especially liked the kindness to my granddaughter, it was nice.
           
 
IMPORTS Nikkie from Auburndale - 5/3/14Adam Byers - Sales
I was in search of a car that had to have an excellent safety rating, high fuel economy...and sleek design with loaded interior would be a good bonus. I started my search online, quickly kept returning back to Kocourek's easy to navigate website.  Shortly thereafter, I visited the Wausau Imports dealership and had been looking at vehicles that had met my short list of criteria (btw...the cars on the lot are displayed in such a way that they are not like sardines packed in there; plenty of room to walk/drive the lot easily!). Shortly thereafter, stellar salesman Adam B. had come out to introduce himself; I shared with him what I was looking for and needed....after a lively and engaging conversation Adam showed me a VW Passat TDI SEL (hadn't previously looked at them)...what I thought I wanted, was not what I needed. My initial impression of our conversation had been more of a meet & greet, I soon realized that Adam had been studying our conversation for what I truly needed in a new vehicle. He wasn't "selling" me a car, he had been truly listening!  Thank you Adam, Lance & Greg....I'm enjoying my new Passat!  I've never had a car buying experience even close to this, I will be returning to Team Kocourek for my future vehicle needs!
           
 
CHEVY Brian from Wausau 5/3/14Molly Lang - Service
We brought our Impala in for service.  While preforming the service an additional issue was found.  Molly called us right away and we were able to get things handled in a timely manner
           
 
FORD ¦ LINCOLN Susan - 4/30/14Doug Espeland - Sales
Second time we have gone back to Kocourek Ford for a vehicle, first time for a F-150 for my husband, this time a used Ford for my daughter. Doug Espeland was great at listening to our needs, unfortunately the used cars we were wanting to look at were selling faster than we could see them, but within a week Doug found on that had just come onto the lot, we drove up (from another city that has a Ford dealership) and we test drove it and left with it that day. From my research Kocourek Ford has the best selection in Central Wisconsin Area for Fords of all makes and years. They only problem was that they were so busy it took a while before we could leave the lot because the gentleman that was to go through all its features was busy with a number of clients lined up waiting to leave with their new vehicles.
           
 
SUBARU Barbara from Woodward - 4/28/14Lindsey Last - Sales
I initially called Lindsey Last to ask about the Subaru Outback Limited in the grey color. She indication there was on in stock exactly like I wanted, and even offered to come up north to pick me up so I wouldn't need to arrange for someone to drive down with me to take my current car back home. Then she called me back to make sure of the "grey" I had in mind - Granite or Ice Silver. The Granite was in stock, the Ice Silver wasn't so she called to be sure that we were on the same page, spent some time on the phone with me as I went to their website to see the Granite on that was in stock, and sadly that was no the grey I had in mind. I definitely wanted the Ice Silver, so she went right to work calling to locate one. And she was able to find one and have it at the dealership in a day. She is a delight, so helpful and accommodating, with a great personality. I think her name should be Lindsey FIRST, and she is top notch! She is Number One with me!
           
 
   
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